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Learn a bit about me...
Currently
working at BestRest Products, LLC. The home of the famous CyclePump and
most popular back rests for the BMW GS series of motorcycles. I made the
switch from Touratech-USA to BestRest Products on the recommendation of
a friend, Luca Ratazzi, a former BMW GS rider and the creator of the
Pacific Northwest GS Rally.
Luca moved to California following his girlfriend
Jennifer Schaffer, who was the Apparel Manager for South Sound BMW.
Since that time he has sold his BMW and now works for Scuderia in CA,
selling KTMs. Last heard... 2009, he has sold his KTM and went back to
BMW's of the "K" variety (mostly to keep up with Jen).
How I got started in the motorcycle industry? It was
really simple. I had worked for a fairly large software company in Redmond,
WA (you might have heard of it). I worked as a Marketing Manager. My work
involved traveling nation wide delivering seminars to people interested in
our software. I have delivered over 130 seminars and presentations to over
30,000 individuals.
I ended up buying a Harley-Davidson and fell so in love
with the bike I decided to trade in my software career for one in hardware.
Harley hardware...
Fast forward, I had filled a lot of positions for the
dealership I had worked with. Service Writer, Pro-tem Service Manager,
Shipping & Receiving, Chrome Consultant, and lastly... created, managed, and
taught the Riders Edge program. While spending time creating this branch of
service, I spent my free time selling bikes at our smaller shop in Issaquah.
I decided it was time for a change. I have always loved
BMWs, Harley-Davidsons', and Moto Guzzi. I interviewed with a lot of
dealerships south of I-90. There was only one that I felt embraced my
feelings and attitude toward Customer relations.
Enter... South Sound BMW.
As you might have noticed from the blurb above, I spent
little time in the selling of motorcycles. It wasn't until I came to work
for South Sound BMW that I became a full-time salesperson.
Suffice it to say... "I hate the stereo-typical
salesperson." Because of that, I am not your typical salesperson. I treat
prospective Customers the exact same way I want to be treated as a Customer.
In that regard, all I ask is, "If I have treated you with respect, and given
you knowledge about the BMW product line..." then please reciprocate by
asking for me the next time you come in.
My job is selling, I love my job, in order
for me to do the job I was hired for, I need certain information; your name,
and phone number or at least email address. If you came into our dealership,
that means you have an interest in our motorcycles. Your job is to find out
as much as you can about the motorcycle you want, so that you obtain the
bike of your dreams. My job is to help you in that process to make sure you
have the right bike, at the best price.
Steven Banks
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